Privacy Policy

1. Introduction

Sage Research.AI LLC (“we,” “us,” “our,” or “Company”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and otherwise process information when you use our website, services, and products, including AlphaVision.

This policy applies to all users of sageresearch.ai and our services. By using our services, you agree to the practices described in this Privacy Policy.

2. Information We Collect

A. Account Information

When you create an account, we collect:

• Your name
• Email address
• Password (securely hashed)
• Phone number (optional)
• Country/timezone
• Account preferences

B. Payment Information

Stripe handles your order. Your full credit card number is encrypted and stored by Stripe — it is never stored on our servers. However, through our Stripe account, we may have access to billing name and address, payment method details (card type, last four digits, expiration date), transaction history, subscription status, and invoice records.

C. Usage Data

We collect information about how you use AlphaVision:

• Signal alerts opened or clicked
• Times you log in
• Features accessed
• Device and browser information
• IP address
• General geographic location (country/region level)

D. Cookies and Similar Technologies

We use cookies and similar tracking technologies to remember your login preferences, analyze site performance and user behavior, improve our services, and prevent fraud. You can control cookies through your browser settings.

E. Communication Data

When you contact us (email, support form, chat), we collect your message content, contact information, and any attachments you provide.

3. How We Use Your Information

• Provide, maintain, and improve AlphaVision and related services
• Send trading signals and alerts to your email or app
• Process your subscription and billing
• Authenticate your account and prevent fraud
• Respond to your inquiries and support requests
• Personalize your experience
• Comply with legal obligations
• Conduct analytics and research to improve our products
• Send service announcements, updates, and administrative messages
• Send promotional communications (if you have opted in)

4. Third-Party Sharing

A. Service Providers

We work with trusted vendors who help us deliver services: Stripe (payment processing), our email delivery provider, our analytics provider, and our cloud hosting provider. These vendors are contractually bound to protect your data.

B. Legal Requirements

We may disclose your information if required by law, court order, or government request, or to protect our rights, your safety, or the safety of others.

C. Business Transfers

If our company is acquired, merged, or sold, your information may be transferred as part of that transaction. We will notify you of any such change.

D. No Sale of Data

We do NOT sell your personal data to third parties for marketing or other purposes. We do not share your data with data brokers.

5. Data Retention

• Account and billing information: Retained for the duration of your subscription and 7 years thereafter for tax and legal compliance purposes.
• Usage data and analytics: Retained for 24 months, then aggregated or deleted.
• Email communications: Retained for 12 months unless you request deletion.
• Payment records: Retained per Stripe’s retention policy and applicable tax law (typically 7 years).

You may request deletion of your data at any time, subject to legal retention requirements.

6. Your Rights

Depending on your location, you have the right to:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct inaccurate information.
• Deletion: Request deletion of your personal information, subject to legal and contractual obligations.
• Export: Request your data in a portable, machine-readable format.
• Opt-out: Opt out of marketing emails, cookies, and analytics tracking.

To exercise any of these rights, contact us at support [at] sageresearch [dot] ai.

7. CCPA Compliance (California Residents)

If you are a California resident, you have additional rights under the CCPA:

• Right to Know: You can request what personal information we collect, use, and share.
• Right to Delete: You can request deletion of personal information collected from you.
• Right to Opt-Out: You can opt out of the “sale” or “sharing” of personal information (note: we do not sell your personal data).
• Right to Non-Discrimination: We will not discriminate against you for exercising your rights.

California residents can submit requests at support [at] sageresearch [dot] ai. We will respond within 45 days.

8. Children’s Privacy

AlphaVision is not intended for children under 18. We do not knowingly collect information from children under 18. If we become aware that we have collected information from a child under 18, we will delete it promptly.

9. Data Security

We use industry-standard security measures to protect your information, including:

• Encryption of data in transit (SSL/TLS)
• Secure password hashing
• Regular security assessments
• Limited access to personal data

However, no security system is completely secure. We cannot guarantee absolute security of your information.

10. Third-Party Links

Our website may contain links to third-party websites and services. We are not responsible for their privacy practices. Please review their privacy policies before sharing your information.

11. Cookies Policy

• Essential cookies: Required for account login and service functionality
• Performance cookies: Help us understand how visitors use our site
• Analytics cookies: Track usage through analytics services

You can manage cookies through your browser settings.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the “Last Updated” date. Continued use of our services after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Sage Research.AI LLC
Email: support [at] sageresearch [dot] ai
Address: 2000 PGA Blvd, Suite 4440, PMB 232, Palm Beach Gardens, FL 33408

We will respond to your request within 10 business days.